Sumac Reviews
(Rated by 2 users)
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Payment Methods
- Credit/Debit Cards
- Stripe
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
5.0
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality5.0
- Shipping & Delivery5.0
- Customer Service5.0
- Return Policy4.0
Recent Customer Reviews (2)
Phoebe Robertson
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Luca Lees
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Payment Methods
Accepted Payment Options:
Prices for items on Sumac.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Stripe
Payment Process
- Payments can be made online during the checkout process.
- For Sumac credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Sumac Pros & Cons
Pros
1
Ease of Use: Sumac is known for its user-friendly interface, making it easy to navigate and use, even for those without extensive technical knowledge.
2
Customization: The software offers extensive customization options, allowing organizations to tailor the system to their unique needs, including adding custom fields and creating custom reports.
3
Integrated Features: Sumac integrates various aspects of nonprofit management, including fundraising, case management, memberships, and volunteer management, into one platform.
4
Advanced Reporting: Sumac provides advanced reporting capabilities, which help in managing and sharing information efficiently with nonprofit boards and constituents.
5
Customer Support: Sumac is praised for its excellent customer support, including great tutorial videos and responsive customer service.
6
Cost-Effectiveness: It is an affordable option for small nonprofits, offering a range of plans starting at $49 per month with additional users and storage options.
7
Streamlined operations: By integrating various aspects of nonprofit management into one platform, Sumac can help organizations operate more efficiently.
8
Improved fundraising efforts: With integrated online donation forms and email marketing, Sumac can enhance an organization's fundraising capabilities.
9
Better data management: Sumac's customization options allow organizations to track the data that matters most to them, improving decision-making and strategy development.
10
Automated workflows: Custom action plans and reminders ensure that important tasks are not overlooked, improving productivity and effectiveness.
CONS
1
Learning Curve: While user-friendly, Sumac requires some time to learn how to utilize its full potential, especially with the extensive features available.
2
Inventory Tracking: The inventory tracking functionality could be more robust, which is a common criticism among users.
3
Web Integration Customization: The web integration is not as customizable as some users might like, which can make it difficult to align with specific branding.
4
Pop-Ups: There are numerous pop-ups while using the application, which some users find unnecessary.
5
Data Merging Complexity: The data merging process can be complex, especially when performing certain functions, which might need simplification.
6
Limited Document Upload: Users cannot upload actual scanned documents; instead, they must provide a link to where the document is stored, which can be disappointing.
Sumac Features and Benefits
Features
User-friendly interface
Making it easy to navigate and use, even for those without extensive technical knowledge.
Customization options
Allows organizations to tailor the system to their unique needs, including adding custom fields and creating custom reports.
Integrated features
Integrates fundraising, case management, memberships, and volunteer management into one platform.
Advanced reporting
Helps in managing and sharing information efficiently with nonprofit boards and constituents.
Customer support
Includes great tutorial videos and responsive customer service.
Cost-effectiveness
Affordable option for small nonprofits, starting at $49 per month with additional users and storage options.
Integrated online donation forms
Allows for seamless fundraising efforts.
QuickBooks integration
Ensures financial data is accurate and up-to-date.
Built-in email marketing
Allows organizations to send mass emails, including newsletters, fundraising letters, notices, and more right from the database.
Custom action plans and reminders
Automate workflows for donors, clients, and members, ensuring no steps are missed.
Customizable platform
Can be customized in minutes to fit a nonprofit's unique data and programs, with custom reports and extensions.
Case Management add-on
Streamlines client intake, service delivery, and reporting, helping provide the best client care.
Memberships add-on
Streamlines member signup, renewals, and payments in one place to grow membership programs.
Hundreds of built-in reports
Track and report on key metrics to inform decisions and report back to donors, funders, and board.